How to Authorize New Connections for Zenphi if the Previous User is Offboarded
If the creator of a certain workflow has been offboarded, the workflow would not run properly, as the previous connections are deleted.
In such situation, you'll need to create a new connection for the flow. Doing this won't disrupt the flow itself. you can select the "+" button as shown in the picture to authorize a new connection:
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However, there are situations when a workflow has multiple steps and multiple connections as a result, to ensure a smooth transition, you can either:
A. Use the Designer by clicking on the "Connections" button shown in the picture:
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B. Follow these steps:
1.Export the flow in JSON format. This way, you can easily identify actions that were linked to private files or folders and make necessary adjustments.
2.Import the JSON file into a new blank workflow.
3.In the second step of the Importing Process, you can review all the connections in the workflow:
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4.By clicking on the marked button in the above picture, you can create/set a new connection.
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5.After making the connection change, please review the fields of that action to ensure that none of them have been cleared out or lost.
Updated 16 days ago