Definition

The List Group Aliases action retrieves all the aliases associated with a specific group in Google Directory. It allows users to list the group's alias email addresses, making it easy to identify and manage multiple identities linked to a single group. This action is particularly useful for administrators managing large teams or organizations that use multiple aliases for different purposes.

Key Capabilities:

• Lists all aliases of a group.
• Retrieves the group’s unique ID and primary email address.
• Helps in managing group aliases for communication and organizational structure.

Example Use Cases

1. Managing Group Aliases

Admins can use this action to view all the alias email addresses for a group to ensure that all communication channels are covered.

Use Case: An IT administrator checks all aliases for the support team to verify if the right emails are routed to the correct teams.

2. Setting Up Marketing Campaigns

Marketing teams can list group aliases to streamline email communication for various campaigns.

Use Case: The marketing team verifies all aliases used for campaign emails, ensuring that they are correctly configured and accessible for outreach.

3. Auditing Group Communication

Organizations can use this action to audit the aliases a group is associated with, improving transparency and security.

Use Case: A security team checks the aliases assigned to the finance department group to ensure no unauthorized email addresses are used.

4. Simplifying Email Routing for Larger Teams

Helps admins keep track of multiple aliases used for different purposes within a large team.

Use Case: A customer service manager ensures that all aliases for the support team (such as [email protected], [email protected]) are active and correctly mapped.

Inputs

1. Connection

The connection field represents the authenticated connection to your Google Workspace account, allowing Zenphi to access Google Directory services.

Explanation: To use this action, you must first connect your Google Workspace account to Zenphi. This connection will authorize Zenphi to make API requests to manage and retrieve information from Google Directory.

Supported Formats: Connection URL or authentication credentials depending on the integration settings.

Best Practices: Ensure that the connection has appropriate permissions to access Google Directory and manage group information.

2. Group Key

The group key represents the unique identifier of the group for which aliases will be listed.

Explanation: The value can be the group's email address, group alias, or the unique group ID. This is the identifier used to fetch data for a specific group.

Supported Formats: Email address (e.g., [email protected]), alias (e.g., [email protected]), or a group ID (a unique string like abc123xyz).

Best Practices: Ensure the group key provided corresponds to an existing and active group within your Google Directory. If unsure, use the group’s email address as a reliable identifier.

Outputs

1. Group Id

The Group Id is a unique identifier for the group within Google Directory.

Explanation: This ID can be used in subsequent API requests to reference the group for operations such as updating or retrieving additional data.

Example: abc123xyz

Best Practices: Use this ID when you need to refer to the group in other actions, ensuring that you always target the correct group.

2. Group Email

The Group Email is the primary email address associated with the group.

Explanation: This email is the address that all group communication is sent to, and it is used as the main contact point for the group in Google Directory.

Example: [email protected]

Best Practices: Ensure that this email address is always up-to-date and actively monitored, as it is the primary mode of communication for the group.

3. Alias

The Alias is an additional email address associated with the group.

Explanation: Aliases provide alternative email addresses that are associated with the same group. These can be used for easier access or to direct emails to a specific group function.

Example: [email protected]

Best Practices: Create aliases based on the group’s purpose (e.g., [email protected], [email protected]) to streamline communication and enhance accessibility.

Example Scenario

Situation:
A company has a support team with several aliases for different purposes, such as [email protected], [email protected], and [email protected]. The company's IT administrator wants to list all aliases associated with the main support group to ensure that all alias emails are up-to-date and functioning properly.

Step-by-Step Process:

1. Define the Connection: The IT administrator connects their Google Workspace account through Zenphi, ensuring the correct permissions are granted to access the Google Directory.

2. Input Group Key: The administrator enters the Group Key of the support group in the input field. This could be the group's primary email, such as [email protected], or the unique Group ID associated with the support group.

3. Execute Action: The action is triggered, and Zenphi retrieves all the aliases associated with the support group.

4. Review Results: The output returns the aliases, such as [email protected], [email protected], and [email protected].

5. Use the Output: The administrator can now review the alias list, update any missing or outdated aliases, and ensure proper routing for incoming emails.

Outcome:
By using the "List Group Aliases" action, the IT administrator efficiently lists and manages all email aliases tied to the support group, ensuring that the group’s communication channels are properly organized and accessible.