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How to Authorize New Connections for Zenphi If the Previous User Is Offboarded

If the creator of a certain workflow has been offboarded, the workflow would not run properly, as the previous connections are deleted.

In such situation, you’ll need to create a new connection for the flow. Doing this won’t disrupt the flow itself. you can select the “+” button as shown in the picture to authorize a new connection:

However, there are situations when a workflow has multiple steps and multiple connections as a result, to ensure a smooth transition, you can either:

A. Use the Designer by clicking on the “Connections” button shown in the picture:

B. Follow these steps:

  1. Export the flow in JSON format. This way, you can easily identify actions that were linked to private files or folders and make necessary adjustments.

  2. Import the JSON file into a new blank workflow.

  3. In the second step of the Importing Process, you can review all the connections in the workflow:

  4. By clicking on the marked button in the above picture, you can create/set a new connection.

  5. After making the connection change, please review the fields of that action to ensure that none of them have been cleared out or lost.