Discussions
“Resource Not Found” Error when executing “Lookup Manager” step
over 1 year ago by Danica Smith(edited)
A quick tip, if you are attempting to execute the “Lookup Manager” step in a flow and receiving a “Resource Not Found” Error, be sure to check that you have selected a correct email address for in the “Id or Email of the User” field.
For example if you would like to look up the manager for the user who has submitted the form, you need to select the Initiator Email token.
You can find this option here:
Lookup Manager > Id or Email of the User > Trigger > Initiator > Email.
Be sure that if your trigger is a zenphi form, that the Requires Authentication option in Settings has been set to “ON”.
And for Google Forms make sure the “Collect email addresses” option is turned on